Returns & Exchanges
At The VVS, we strive for perfection in every piece; however, if you are not completely satisfied with your purchase, we offer a 30-day return policy for items in original condition. We ensure a seamless exchange process to keep your wardrobe as brilliant as our jewelry-inspired fashion.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days.